Your home
in Valencia

Last updated: May 2026. Please read these terms carefully before making a booking.

1. Bookings & Confirmation

A booking is confirmed only upon receipt of written confirmation from eLiving. Submitting a booking request does not guarantee availability. We reserve the right to decline any booking request.

2. Payment

Direct bookings require a deposit of 30% to confirm the reservation. The remaining balance is due 14 days before check-in. Payment details will be provided in the booking confirmation email.

3. Cancellation Policy

• Cancellation more than 14 days before check-in: full deposit refund.
• Cancellation 7–14 days before check-in: 50% deposit refund.
• Cancellation less than 7 days before check-in: no refund.

We strongly recommend travel insurance to cover unexpected cancellations.

4. Check-in & Check-out

Check-in is from 3:00 PM. Check-out is by 11:00 AM. Late check-out must be arranged in advance and is subject to availability.

5. Maximum Occupancy

The apartment accommodates a maximum of 5 guests. Exceeding this limit without prior written consent may result in immediate termination of the stay without refund.

6. Guest Responsibilities

Guests are responsible for the apartment and its contents during the stay. Any damage caused will be charged to the guest. The property must be left in the same condition as found.

7. Prohibited Activities

Smoking is strictly prohibited inside the apartment. Parties and events are not permitted. Pets are not allowed. Noise must be kept to a reasonable level between 10:00 PM and 9:00 AM.

8. Liability

eLiving is not liable for any loss, damage, or injury to guests or their belongings during the stay. Guests are responsible for their own personal insurance.

9. Governing Law

These terms are governed by the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Valencia, Spain.

10. Contact

For any questions regarding these terms, contact us at jkholdings55@gmail.com or WhatsApp +34 614 292 755.

Last updated: May 2026. eLiving is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

The data controller is eLiving, Calle Archena 14, Valencia, Spain. Contact: jkholdings55@gmail.com

2. Data We Collect

When you submit a booking request, we collect:

• Name and contact information (email, phone)
• Booking details (dates, number of guests)
• Communications you send us

We also collect anonymised analytics data (pages visited, time on site) if you accept cookies.

3. How We Use Your Data

• To process and manage your booking request
• To communicate with you about your stay
• To comply with legal obligations
• To improve our website (analytics, cookies accepted only)

4. Legal Basis for Processing

We process your data on the basis of: (a) contract performance — to fulfil your booking; (b) legitimate interest — to improve our service; (c) your consent — for cookies and marketing.

5. Data Retention

Booking data is retained for 3 years after your stay to comply with Spanish tax and accounting requirements. You may request deletion at any time, subject to legal obligations.

6. Third Parties

We use EmailJS to process booking form submissions. Your data is transmitted securely and is not sold or shared with third parties for marketing purposes.

7. Your Rights (GDPR)

You have the right to: access your data, rectify inaccurate data, request erasure, restrict processing, data portability, and object to processing. To exercise these rights, contact jkholdings55@gmail.com.

8. Cookies

We use cookies as described in our Cookie Policy. You may accept or decline non-essential cookies when you first visit the site.

9. Complaints

You have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.

Last updated: May 2026. This policy explains how eLiving uses cookies on eliving.org.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and improve your experience.

Cookies We Use

• Essential cookies: Required for the site to function (e.g. remembering your cookie consent choice). These cannot be disabled.
• Analytics cookies: Anonymised data about how visitors use the site (pages viewed, time spent). Only set if you accept cookies.
• Functionality cookies: Remember your preferences such as price settings stored in localStorage. No personal data.

Third-Party Cookies

Google Maps (embedded on our location section) may set cookies when you interact with the map. Our booking form uses an invisible spam trap and does not set tracking cookies. These are essential for form security.

Managing Cookies

You can control cookies in your browser settings. Disabling all cookies may affect site functionality. You can also change your consent choice at any time by clicking "Cookie Policy" in the footer.

Your Consent

By clicking "Accept All" on our cookie banner, you consent to the use of analytics cookies. Clicking "Decline" means only essential cookies will be used.